Toll Free Tel +1  (844) 257-2665 ( 24 x 7 )

Throughout our supply chain, we adhere to stringent standards set by World Health Organization (WHO)National Health Services (NHS)Food and Drug Administration (FDA) and International Pharmacy Association (IPA) for the storage and shipment of our medicine orders.

We provide tamper-proof and safe packaging for our parcels (with extra cushioning of bubble wraps and cardboard for the fragile products). The customer’s address information is verified and printed clearly on the package to ensure proper delivery of orders to the right place in the least amount of time. The shipping charges are as per the weight of the package (very nominal). No customs fee is charged, though it’s the customer’s prerogative to ensure that none of the drugs being ordered are banned in his/her country/state (though rare, but some countries and states do have their list of banned drugs).

Once an order is confirmed, it is dispatched after a period of 24 hours (during which an order can be cancelled by a customer. Not after 24 hours).

If an order is placed on a holiday, it will be processed on the next business day. A confirmation email is sent to you with the shipping details like tentative delivery date and a tracking number (used to track the status of the dispatched order).

 

Returns Policy

 

Damaged or Defective Goods

 

We will replace any items delivered to you that are damaged or defective at no charge. Please send an image of the order, as received by you, to us via e-mail. The replacement will be processed immediately.

 

Misplaced Order

 

Misplaced orders are reshipped immediately without any fee being charged but only if misplacement is not due to any mailing address misinformation from the customer. 

 

Order Cancellation Policy

Orders can be cancelled at the request of the customer but only within the first 24 hours of the order placement. A full refund is given back to the customer when the order is cancelled within that time frame. An order cancellation can be requested online through e-mail.